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+32 (0) 471 364 831
+32 (0) 471 364 831Help Centre
Got questions about BZEN e-bikes, warranty, battery, motor, or anything else?
Explore the topics below to find the answers you need.
Can’t find what you’re looking for? Our support team is happy to help – just get in touch!
- Can I get a different colour for my BZEN bike than the one shown in the webstore?
- Is it possible to personalize my BZEN with a signature?
- Can I add a child seat to my BZEN bike?
- Are BZEN bikes suitable for towing a trailer?
- Which type of baskets or bags can I add to my BZEN bike?
- Is it possible to have a higher or different handlebar?
- Can I change from the Shimano gearshift with chain to the Gates Belt Drive and vice versa?